Telephony Billing & Pricing Settings

Configure global pricing rules and customize individual rates for any subscriber.

Global Default Billing Rates

Default rates applied to all standard subscribers

ACTIVE ENGINE

Voice Calling Charges

Outgoing Call Rate (Cents) e.g. 4 cents = $0.04

Incoming Call Rate (Cents) e.g. 1 cent = $0.01

Billing Increment Mode

SMS Messaging Charges

Outgoing SMS Rate (Cents) e.g. 2 cents = $0.02 per message

Incoming SMS Rate (Cents) e.g. 0 cents = Free incoming SMS

Virtual Number Monthly Fee (Cents) e.g. 499 cents = $4.99/month

Vonage Wholesale Benchmarks

Vonage Wholesale Call Cost/Min (Cents) Wholesale cost to calculate profit margin

Vonage Wholesale SMS Cost (Cents) Wholesale cost per outbound SMS

Low Balance Alert Threshold (Cents) Warn subscriber below $1.00

Cross-Country & International Rates (Non-Domestic Traffic)

Calls or SMS sent to other countries (not covered by domestic subscription allowances). These rates apply to user wallet credits.

International Calls

Outbound Intl Call Rate (Cents/min) e.g. 15c = $0.15/min

Inbound Intl Call Rate (Cents/min)

International SMS

Outbound Intl SMS Rate (Cents) e.g. 8c = $0.08/SMS

Inbound Intl SMS Rate (Cents)

Vonage Intl Wholesale

Carrier Intl Call Cost (Cents/min)

Carrier Intl SMS Cost (Cents)

Changes take effect immediately across all active VoIP calls, SMS dispatches, and the mobile app.

Custom tailored rates configured for specific VIP, high-volume, or wholesale accounts.

Subscriber	Tier / Plan Name	Custom Outbound Call	Billing Mode	Custom Inbound Call	Custom SMS	Notes	Action
No user-specific overrides configured yet. All users are billed at global default rates.